Warranty & Return

Warranty:

Revelate bags are well made from quality materials and will stand up to the use for which they are designed. In standing by this guarantee, Revelate Designs provides a  warranty to the original owner on all products against defects in materials or workmanship. If any issue arises please contact us via email for evaluation. If an item is found to be under warranty we will repair or replace at our discretion, free of charge.

Not covered by warranty are damages due to improper use and care, general wear and tear including zippers, and damages due to accident. If something needs service we can repair it (usually) for a reasonable labor and materials fee.  This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Any item sent back for repair or service must be thoroughly cleaned.

Returns:

For product returns (something does not fit etc.) please contact us via email for a return authorization, within 30 days of delivery for a full refund. The product must be clean and unused. After 30 days of recipt all sales are final. Shipping expenses will not be refunded.

 

Order Cancellation:

If you need to cancel an order please contact us as soon as possible. If the order has already shipped then shipping and return costs will not be refunded.

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