FAQ's

I still want to use my water bottles, but the frame bag will eliminate the cages, where do I put my water?
Put the bottles in the bag or use a water bladder. You can run a hydration hose out of the bag with a long hose, or pack one water bottle near the zipper for single-handed access while riding.

How waterproof are the bags?
The bags are made with high-tech outdoor weight sailcloth. These fabrics are laminated and far more waterproof than coated materials like cordura. You may have slight leakage through seams and zippers during extended downpours and submersion. Because of this, we recommend using a sealed drybag with the Handlebar harness. For the seat bag, use our dry bag liner or pack your water sensative items in something waterproof. During bike / rafting expeditions using frame bags, we found that leakage was minimal through the sewn seams and actually would hold rain water overnight if the zipper was wide open. So for “normal” use they are pretty water tight.

How does using a frame bag work with a stiff cross wind?
Based on personal experience touring in windy southern Patagonia, the effects of using a frame bag in strong cross winds is not much different than other carrying systems. Think of it terms of surface area, with panniers or any other kind of bags you have surface area at the ends of the bike which can affect handling when hit by a gust. With a frame bag you’ll get the same pull, but it will be centered and not affect handling of the bike.

Are the seat bags custom or stock, will it fit on my bike?
The seat bags are not custom. They are offered in two sizes. There are no custom options on seat bags.

What colors are available for frame bags?
If you are looking for a custom color, inquire and we can discuss the options.

What is the warranty?
Product warranty covers any defects for life. If something does not meet your expectations we'll make it right. If damage is due to wear and tear, we will repair the item and charge based on time and materials, plus our shipping costs.

What is the return policy?
All sales on custom bags are final. Returns on stock bags are accepted as long as they are in new condition. If something does not work as you had hoped, or does not fit your bike, contact us.

What happened to the Expedition Pogies and all the winter stuff?!
Winter specific items like the large gas tank and super twinkie seat bag will return this fall once some production adjustments have been made. We will continue to be the go-to snow bike outfitter. Pogies "might" make a comeback as well...

How do I clean my bags?
Hose down, hand wash, use a mild diluted soap if needed, air dry, do NOT machine wash or dry as this will possibly delaminate the fabrics.

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